Konica Minolta Business Solutions U.S.A., Inc. Customer Comments

Awesome Printer! I recently purchased the Page Pro 1400 for my at home office - after tiring of dried up inkjet ink and I LOVE this printer. It's small but prints fast and produces high quality printing. One drum cartridge produces 20,000 and I love it for all the internet research I do! It is cost effective for anyone with a home office to use this printer and save $ over the inkjet types of printers. Fantastic. Also, thank you for the great customer service I have received to help me get my printer up and running. Thanks again Konica Minolta. Great job!

Deborah B..

I have been using the PagePro 1350 for over a year and find the product to be great. I just used customer service for the first time and it rocks. I would advise anyone looking for a laser B&W printer to buy the 1350. Thank you, Konica Minolta.
	Michael D.

At one time I thought HP was the standard but you have raised the level a notch or two, not only in product quality and performance but in service. You have an awesome support team.”
	Rupert T.

Thank you for the efficient service that I received when I needed help getting the color back for my printer. I know just enough about my computer and printer to get the work done that is needed for my home business. So when I called for support, I had to be told every little detail. Now I would like to give special recognition to Alex Willett who guided me, with patience, all the way to reinstall the printer. Everything is going well and I am very pleased with what Alex did to get me going again.

Leila L.

The print quality of the (Konica) Minolta (magicolor) 2430 DL printer is supurb. The staff is very friendly, helpful and very well knowledgeable of the products that they sell, very informative and patient.
	Sue K.

Thank you for sending me a replacement copy of the printer disk for the drivers. I recently had to reinstall the printer, and mislocated the orginal disk. I appreciate the friendly and immediate response . . . I would recommend your products to anyone who needs a printer due to the great support and service you provide and will purchase more of your products in the near future. Thanks again.
	Denise R..

. . . (in) reference to my experience today with your employee Damian Walley. I have to admit that this has been the best customer service call I have ever had the pleasure experiencing. He is very knowledgeable and helped me fix my problem in a matter of minutes . . .
	Diana M.

. . . I just want to tell you how much I appreciated Sonya (from Texas). She helped me install a Magicolor 2300 DL on a new computer. She was so very patient with me and never hurried through any of the steps. I now am able to print again. . . Thanks Sonya!
	Barb H.

We really appreciate your technical support department and especially Scott at extension 1541. Our 1350W is now up and running including the network connection. . . . I am sorry not to have the name of the first person in your tech support that we connected but she was very good up to a software problem and there she turned us over to Scott. It is also very nice not to have a long hold before being connected to a tech person. The 1350W is really a great printer. Thank you once again.

W. Cosgrove

. . . this (magicolor 2300 DL) is a great printer. I really love it. So easy to set up and use and the output is outstanding for the price I paid.
	W. Williams

On July 26, 2005 I called needing assistance with my printer. My call was promptly answered. The rep took my information concerning my printer and from that point on it was a series of specific questions and solutions. My issue was resolved in about 4 minutes. This guy knew his stuff and told me exaclty what to do. I told him he was my hero! I have never received this level of customer support. It was great! Thank you! My 2430 DL continues to work up to my expectations and I am very satisfied. Your customer support group is icing on the cake!

R. LeGrand

. . . I purchased first one, and finally a total of three, Konica-Minolta 1350W printers. Wow! What great little laser printers. They work every time, are fast and easy to maintain. I was then in the market to replace a Lexmark C720 color laser printer. I at first looked at a competitive product, but then I found the Konica-Minolta 5430DL. With the experience I had gained from owning the 1350W's, I decided to purchase the 5430DL. Again, another WOW experience. . . . that unit paid for itself in the first month I owned it. I continue to use a wide variety of paper stock, including 80# glossy cover stock, and the printer never stops! Thank you so much for creating products for the rapidly emerging small office/home office market that are both affordable, efficient and flexible.

Jim C.